Convenient 1br in the Heart of Downtown Boston

The property was described on VRBO as having an elevator (it does but it is frequently broken requiring tenant to climb narrow curved stairs to the apartment) and washer and dryer (there was a hookup for the machines in the apartment but no machines. The laundry was a pair of pay machines in a cramped closet on the floor above). The pictures in VRBO were deceptive. The windows had aged air conditioning units in them, the furnishings were old and worn. The bathroom was cramped and had two large holes near the baseboard that were covered with black plastic and duct tape. I killed a centipede there on the first day. The kitchen was small with a dishwasher that pulled away from the counter when the door was opened. There were no basic supplies like salt, pepper, sugar etc and minimal table ware. My wife and I contacted VRBO the day after we arrived reporting our concerns. They wanted us to remain there for 24 hours to give the host a chance to fix the problems. We refused and moved to. Hotel. I spent 5 days and multiple phone calls and messages thru the VRBO website but with no resolution until I threatened legal action. The host finally agreed to refund me for the stay minus the one night we stayed in the apartment. VRBO refunded me their fee. We have used VRBO several times in the past with no problem. When faced with these problems they claimed that they could only refund if the host agreed in spite of my making all of the arrangements on their website.

Substandard in every way Positive: Location and comfy bed Negative: Lift not working. 38 steps to 3rd floor apartment. Peeling paint on windowsills. Touched up paint on the walls. Described as modern airy; lounge was airy, nothing modern. Kitchen cupboard doors were coming off the hinges. Wainskirting in bedroom was coming away exposing pipes. Big hole in bathroom tiling covered by gaffer tape, insects coming out of it. Washbasin cracked in two places and enamel coming off the bath.No complimentary coffee or tissues. A travesty at $300 per night. A refund is requested. Substandard throughout and hard to feel ckean

Positive: الموقع كان جميل Negative: ملاءة السرير كان فيها دم كنب الصالة قديم جدا

Needs work but great location. Positive: The location was great. Easy walk to historic sites and subway stations. Bed was comfortable. Code access was easy. Living area was spacious. Negative: Laundry is NOT in the apartment but 2 flights upstairs and required $6.50/load in quarters, which were difficult to get at stores in the area and the machine ate multiple quarters before operating. Washer smelled moldy. The listing was misleading by implying laundry was in the apartment. Staff attempted to provide additional wash cloths but repeatedly delivered hand towels. On the 3rd request they told us wash cloths were not part of our rental. Pillows were too hard. Bedroom was cramped. Sofa was uncomfortable. TV and several outlets didn't work. Tub was undergoing repairs. Bathroom sink was cracked. Lamp in bedroom was broken.

Great area, quite and clean apt